Terms of Service
Last Updated: 15 October 2026
Welcome to Nifty Goods. These Terms of Service govern your access to and use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to these terms. Please read them carefully before using our services.
Nifty Goods is operated by Jacqueline van Elk (ABN 24 127 981 321). Orders are fulfilled from our Australian warehouse in Villawood, NSW.
1. General Conditions
By using this website, you confirm that you are legally able to enter into a binding agreement under applicable law. If you are under the age of majority, you may use the website only with the involvement and consent of a parent or legal guardian where required by law.
You agree to use our website in a lawful manner and in accordance with these Terms of Service.
We reserve the right to restrict or refuse access to our services where reasonably necessary and permitted by law.
2. Products and Services
All products displayed on our website are subject to availability.
We make reasonable efforts to ensure that product descriptions, images, specifications, and other information are accurate and up to date. However, minor differences in colour, appearance, packaging, or presentation may occur due to screen settings, manufacturing updates, or product variations.
We reserve the right to update product descriptions, change our product range, limit quantities, or discontinue products where necessary.
If a material product information error affects an order, we will contact you where appropriate to discuss the available options.
3. Pricing and Payments
Unless otherwise stated, all prices on our website are displayed in Australian Dollars (AUD).
Prices and product availability may change from time to time. Any changes will not affect an order that has already been accepted, except where permitted by law.
Payments must be completed using an accepted payment method displayed at checkout.
Payments are processed through third-party payment providers. We do not intentionally store your full payment card details on our own systems.
If a pricing or payment error occurs, we will take reasonable steps to resolve the issue and communicate with you where necessary.
4. Orders and Billing
When placing an order, you agree to provide accurate, complete, and current billing, delivery, and contact information.
An order confirmation acknowledges receipt of your order but does not necessarily constitute final acceptance.
We may decline, restrict, or cancel an order where reasonably necessary, including when:
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A product is unavailable.
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Payment cannot be authorised or completed.
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A material pricing or product information error has occurred.
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An order appears fraudulent or unauthorised.
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There is a legitimate operational or legal reason preventing fulfilment.
If an order is cancelled after payment has been received, we will arrange an appropriate refund for the cancelled order.
Where applicable, we will attempt to notify you using the contact details provided at checkout.
5. Shipping and Delivery
Nifty Goods currently ships to all Australian states and territories.
We offer free standard shipping on all orders across Australia.
Orders are generally processed and dispatched within 2 business days. Delivery typically takes 3–7 business days after dispatch, depending on the destination and courier service.
Delivery estimates are provided as a guide only. Delays may occur due to courier disruptions, public holidays, severe weather, remote delivery locations, or other unforeseen circumstances.
We will make reasonable efforts to assist with delivery enquiries and tracking issues.
Nothing in these Terms of Service excludes or limits any consumer rights that apply under Australian law.
For further details, please refer to our Shipping Policy.
6. Returns and Refunds
We want our customers to have a positive shopping experience.
Our returns and refunds procedures are explained in our Refund & Returns Policy, including information about return requests, eligibility, damaged or incorrect products, and refunds.
Nothing in our returns policy or these Terms of Service excludes, restricts, or modifies any rights or remedies available under the Australian Consumer Law.
Please contact our support team if you require assistance with a return or refund.
7. Prohibited Uses
You must not use our website or services:
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For any unlawful, fraudulent, or unauthorised purpose.
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To violate applicable laws or regulations.
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To interfere with the website's security, functionality, or operation.
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To upload, transmit, or distribute malicious code, viruses, or harmful software.
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To collect, misuse, or disclose another person's personal information without proper authorisation.
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To attempt to gain unauthorised access to our systems or the accounts of other users.
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To engage in conduct that could damage our business, website, or other customers.
We may take reasonable action to restrict access or address misuse where permitted by law.
8. Third-Party Links and Services
Our website may contain links to third-party websites, payment providers, or external services for your convenience.
These third parties operate independently and may have their own terms, privacy policies, and practices.
Nifty Goods does not control external websites and is not responsible for their content or privacy practices. We encourage you to review their terms before using their services.
9. Intellectual Property
Unless otherwise stated, the content on our website, including text, images, graphics, logos, product descriptions, and design elements, is owned by or licensed to Nifty Goods.
You may not copy, reproduce, distribute, modify, or commercially use this content without prior written permission, except where permitted by law.
10. Limitation of Liability
To the extent permitted by law, Nifty Goods is not liable for indirect or consequential losses arising from your use of our website or services where such liability may lawfully be excluded.
Nothing in these Terms of Service excludes, restricts, or modifies any consumer guarantee, right, or remedy that cannot legally be excluded under the Australian Consumer Law or other applicable legislation.
11. Privacy
We respect your privacy and take reasonable steps to handle personal information responsibly.
Information collected through our website is handled in accordance with our Privacy Policy and applicable privacy laws.
Please review our Privacy Policy for details about how we collect, use, store, and disclose personal information.
12. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our business operations, website, products, or legal obligations.
Updated terms will be published on this page with a revised Last Updated date.
Your continued use of our website after changes take effect is subject to applicable law and does not remove any rights you may already have.
13. Governing Law
These Terms of Service are governed by the laws applicable in New South Wales, Australia, to the extent applicable.
Nothing in this section limits any mandatory consumer protections or legal rights that apply to your purchase.
14. Contact Information
If you have any questions about these Terms of Service, our products, or an order, please contact our customer support team.
Email: support@nifty-goods.com.au
Phone Number: +61 480 014 677
Entity Name: Jacqueline van Elk
ABN: 24 127 981 321
Warehouse & Returns (Australia):
9/2 Christina Road
Villawood NSW 2163, Australia
Customer Support Hours: Monday to Friday, 9:00 AM – 5:00 PM AEST
Thank you for choosing Nifty Goods. We appreciate your trust and support and remain committed to providing a reliable shopping experience.